Privacy

The short version

• The audio you play is separated on your Mac and never uploaded, recorded or stored.
• The app has no account, no analytics, no ads and no crash reporting.
• We receive your email and order details when you buy, and an anonymous id for each Mac you activate.
• We never sell your data or share it for advertising.

Who is responsible

Alex Do, who makes VocalVoid, is responsible for the data described here. Questions and requests go to hello@vocalvoid.app. Lemon Squeezy, which sells VocalVoid to you as merchant of record, is separately responsible for the payment data it collects, under its own privacy policy.

What stays on your Mac

To remove vocals, VocalVoid listens to the audio your apps play, with the macOS audio capture permission you grant it. That audio is held in memory for a few seconds while the AI separates it, then discarded. It is never written to disk and never sent anywhere.

These also stay on your Mac and are never sent to us:

• Your settings, such as theme, accent colour, the audio source, the model, window length and vocal level.
• How many free minutes you have used today.
• Your license key, and the email and Mac count from the last license check, in the macOS Keychain.
• The separation models you install.

What we receive, and why

• When you buy. Lemon Squeezy sends us your email, your order number and the language you bought in. We use them to make your license key, email it to you, and send it again if you lose it. Your name, address and payment details stay with Lemon Squeezy.
• When you activate a Mac. The app sends your license id, a device id and a one-time proof that you hold the key. The device id is a one-way hash of the Mac's hardware id, so it cannot be traced back to the Mac. Your key itself and your Mac's name are never sent. We use this to keep the license to 3 Macs.
• About once a week. The app sends the same again, to check that the license is still valid and how many Macs use it. We record when each Mac was last seen.
• When you ask for your key again. The email you type, in the app or on this site. If it bought a license, we send the key to it. We answer the same way either way, so nobody can use the form to find out who is a customer.
• Your IP address. Every request to our server carries one. We use it only to limit how often each address can call us, in memory, for up to an hour. We do not store it.

Other requests the app makes

• Updates. Once a day the app asks vocalvoid.app whether there is a new version. The request names the app and its version, and nothing about you or your Mac.
• Models. A separation model you install downloads from Hugging Face, which sees the request like any download.

Browser extensions

The browser extensions are not out yet. When they are, they will work on the audio of the tab you choose and talk only to the VocalVoid app on your Mac. They will not read or store your browsing history, and will send nothing to us.

This website

No analytics, no ads, no tracking. If you pick a language or a theme, your browser remembers it. Buying opens Lemon Squeezy's checkout, which runs under its own policy. The Lost your key? form sends the email you type to our server, and nothing else.

Who handles data for us

We use a small number of services, each only for what is listed:

• Lemon Squeezy: checkout, payment, tax and receipts.
• Cloudflare: serves this website and the app's updates, and sends our emails.
• Fly.io: runs the license server and its database.

Some of these are outside your country, including in the United States. Where the law requires it, transfers rely on the safeguards those providers offer, such as standard contractual clauses.

Legal basis

Where data protection law asks for one: we handle purchase and license data to perform our contract with you, the license you bought. We limit requests by IP address in our legitimate interest in keeping the service working and free of abuse. We keep order records because tax and accounting law requires it.

How long we keep it

• Your license, with its email, order number and language: for as long as the license exists. A refunded license is kept, marked as removed, so it cannot be used again.
• A Mac's device id: until you deactivate that Mac, or the license is deleted.
• The one-time proofs: about ten minutes, to stop them being replayed.
• IP address counts: in memory, for up to an hour.

Your rights

The only personal data we hold about you is your purchase email, order number and language, and the anonymous ids of the Macs you activate. You can ask for a copy of it, have it corrected, or have it deleted. Deleting it ends the license. Email hello@vocalvoid.app from the address you bought with, and we answer within 30 days. If you think we have handled your data wrongly, you can also complain to your data protection authority.

Children

VocalVoid is not meant for children under 13, and we do not knowingly collect data from them. Buying requires an adult or the permission of one.

Changes

If this policy changes, the new version goes up on this page with a new date. If a change affects what we collect, we say so before it takes effect.